PayPal is one of the payment methods used by cross-border merchants. It is a payment tool used by hundreds of millions of users around the world, helping cross-border merchants to successfully develop and realize their overseas business. However, based on the principle of protecting the security of both buyers and sellers, there are many rules and skills to pay attention to when using PayPal.
1. Tips on how to save on exchange rates when paying with PayPal by paying through a card issuer
When using PayPal to pay foreign promotion influencers and media editors, the default option is to pay using the PayPal exchange rate, which is high. If you choose to pay through a card issuer, the exchange rate will be much lower. For a normal payment of $1,000, you can save more than $200.
II. Summary of risk control and precautions for sellers when using PayPal to collect payments
1. Please use real information when registering PayPal. Use Chinese or Pinyin names instead of English names, otherwise there will be some unexpected troubles. Personal accounts can be upgraded to corporate accounts if they provide corporate qualifications.
2. Do not register a PayPal account in Hong Kong or other countries or regions for receiving payments without complete information. PayPal routinely conducts random checks on accounts. Once an account is found to require information, and you cannot provide it, your account will be frozen.
3. Do not change your IP address frequently to log in, and do not access PayPal through a proxy server. If your IP address is sometimes in the United States and sometimes in China, PayPal will think that your account may have been stolen.
4. After each transaction is completed, enter the tracking number into PayPal. When PayPal frequently receives payments from your account, your goods will be checked online and the buyer will receive all the payments, so he will not easily freeze your account.
5. When shipping, the shipping address must be the address indicated in the transaction details. Do not send it to the customer's private email or the address provided by MSN. Once the buyer raises a dispute on the grounds that the goods cannot be received, it will be very disadvantageous to you. You can ask the customer to attach the address when the transaction is made.
6. Do not log in to your account on other computers at will, and do not let others log in to your account on your computer at will. Once any account has a problem, your account will be linked
7. It is best to choose a logistics method that can provide a shipping tracking number for delivery. Do not choose an unsecured logistics method just because the freight is low.
8. Understand the status of the buyer's PayPal account, whether it is a verified account, and the usage time. Avoid some criminals who use PayPal to commit fraud.
9. Payments cannot be transferred between PayPal accounts. Sellers who want to test whether the payment channel can receive payments normally need a PayPal account in Hong Kong, Taiwan or overseas.
10. PayPal account association risk: The system determines the association by the following ways: you frequently log in to different accounts on the same computer/log in to different accounts on the same IP/several PayPal accounts frequently receive remittances from the same person
11. Try not to receive large amounts of payment for newly applied accounts, as they are easily affected by Paypal's risk control.
12. You must respond to customer complaints on PayPal as soon as possible, otherwise PayPal will determine that you are a fraud. It is also very important to control the frequency of customer complaints.
13. Don’t sell counterfeit or illegal products. Even if they are banned, you are not in the right.
14. You must withdraw the money from Paypal to your domestic bank card regularly. There is a case in China where a PayPal account with a value of 1 million yuan was swallowed up by Paypal because the money was not withdrawn in time. You must be prepared for prevention.
15. If your account is blocked, you must contact customer service immediately and argue with reason. If you can't get it done in China, call the US headquarters directly.
3. Steps to unblock your Paypal account
There are two types of account suspension in PayPal: one is manual suspension and the other is system suspension . If it is manual suspension, the possibility of rescue is very low. If it is system suspension, customer service will ask you to submit a manual appeal again.
The steps are as follows:
1. Call customer service and tell them that you received an email saying your account was blocked and you want to know how to unblock it.
2. Customer service will help you check whether your account is blocked by the system or manually.
3. If the customer service finds that the account is blocked by the system, they will help you submit a manual appeal, and then they will tell you to pay attention to your email in 3 working days after submission.
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