TikTok's US store was blocked? Do you know the reasons?

The types of TikTok stores in the United States have been introduced to you before. There are mainly local stores, cross-border stores and ACCU local stores. Local stores are also the model that more sellers choose to open stores. Compared with other models, the backend functions are more comprehensive.

Of course, there are many things to pay attention to when running a TikTok Shop in the US, otherwise it is easy to get blocked. So here we have compiled some common reasons for the closure of TikTok Shops in the US , so save them quickly!

TikTok's US store was blocked? Do you know the reasons?

The reason why TikTok Shop closed its small store in the United States:

1. Registration Information

As we all know, local stores are for local sellers, so you need to use local information to register. For example, if you use Outlook email, it is recommended to bind a mobile phone number; if you buy information from the United States, you must also pay attention to security, otherwise the risk is also very high.

2. IP address

TikTok Shop US stores must use a US local IP to log in, and it is best to configure a clean IP login first. If this IP has been logged in to other accounts before and has been blocked, it must not be used again! And do not switch at will. If the platform recognizes that the store login IP is not a local IP, the store is likely to be marked as a fake local store, which will lead to risk control.

The number of shops on the same site under one IP cannot exceed 1. If there are multiple TikTok Shop local accounts, the IPs must be isolated. For example, Kookeey has British and American broadband , so registering and operating a TikTok Shop local store is more secure!

3. The store is inactive

Many sellers don’t manage their stores after they close the store. If the store is left unattended for more than a month, the platform will consider your store inactive and violate TikTok store policy activities, which will result in the account being blocked. Therefore, after you get an account, it is best to start listing products within 3 days and try to place orders within 5 days, which will also give you more exposure and traffic.

4. Product Compliance

There is no need to explain the compliance of products. Just like Amazon, there are strict requirements for compliance, pictures, content, etc. Non-common products such as counterfeit goods, famous brands, adult products, and epidemic prevention products are prohibited from being sold in TikTok Shop, and sensitive words, brands, distribution, and non-local language words are prohibited from appearing in the products.

5. Fraudulent shipment

TikTok Shop has requirements for sellers' delivery time. It is best if the order can be shipped on the same day and there is logistics information. If the fulfillment rate is too low, the store will be closed. If there is no logistics information after 24 hours with the tracking number provided, it will not work. Empty packages, inconsistent delivery products, inconsistent logistics routes and delivery addresses, and inconsistent order and delivery data are also very serious.

In addition to the common reasons for account suspension mentioned above, too many negative reviews, no one live streaming, abnormal activities, etc. will also lead to the suspension of TikTok Shop accounts, so be sure to pay attention!

In short, whether you are running a local TikTok Shop in the United States or a cross-border store, compliance operations are very important. Everyone must be clear about the operating rules of TikTok Shop and avoid violations. Everyone must pay attention to this.

This article comes from online submissions and does not represent the analysis of kookeey. If you have any questions, please contact us

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