What should I do if my Ozon account is linked? How can I prevent it from being linked?

Operating multiple accounts on the cross-border e-commerce platform Ozon can help sellers reach more customer groups and increase brand exposure and sales. However, Ozon has a strict anti-association mechanism for multi-account operations. Once multiple accounts are identified as associated, they may result in penalties such as account suspension and restriction. This article will discuss the common reasons for Ozon account association, how to deal with association, and effective anti-association strategies to help sellers achieve compliance and safe operation of multiple accounts.

1. Reasons for Ozon account association

1. Same or overlapping IP addresses <br>Multiple accounts using the same IP address or frequently switching to log in on the same IP network are the main ways Ozon detects associated accounts. Sharing a network, using the same proxy or VPN, etc. can all cause IP overlap issues.
2. Device fingerprint consistent
   Ozon can detect the uniqueness of a device through device fingerprints (such as MAC address, browser fingerprint, etc.). If multiple accounts log in on the same device, the system will record the device information to identify the associated accounts.
3. Same registration information <br>Using the same contact information, email, payment method, address and other information, Ozon will identify the association between these accounts. Duplicate account information is usually detected during registration and authentication.
4. The payment and collection methods are the same <br>If multiple accounts are bound to the same payment method or use the same collection account, Ozon may determine that these accounts belong to the same user.
5. Similar operating behavior patterns
   Ozon's system will analyze the account's login time, purchasing behavior, advertising and other operational features. If the operation patterns of different accounts are too consistent, it will also trigger association detection.

2. What to do after linking your Ozon account

If an Ozon account is determined to be linked, the following actions should be taken promptly:

1. Check the reasons for the association <br>First, review the registration and operation methods of each account to find out the possible reasons for the association, such as shared IP addresses, same payment methods, etc., to understand the root cause of the association.
2. Apply for account unblocking <br>If your account has been blocked, you can contact Ozon customer service, explain the reasons for operating multiple accounts, and submit relevant certification materials to show compliance. You may need to provide business certificates of different entities, identity certificates of different personnel, etc. to remove the association restrictions.
3. Pause association operations <br>Avoid continuing association operations while the account is unblocked, such as logging in on the same device or using the same IP. Try to keep the operating environment of each account independent to reduce the risk of association.
4. Gradually disperse the login environment <br>Disperse the account login devices and network environment as much as possible, use independent IP and devices to log in to each account, and reduce device information and network overlap.

3. How to prevent Ozon account association?

When operating multiple Ozon accounts, the following anti-association strategies can help sellers effectively reduce association risks:

1. Use a separate proxy IP
   Use independent proxy IP to avoid multiple accounts operating under the same IP address. You can choose a professional proxy IP service provider (such as Kookeey Proxy) to provide each account with a unique IP to ensure the independence of the IP environment. At the same time, avoid using public VPNs and try to choose exclusive IP resources.
2. Isolate device fingerprints <br>It is best to log in each account on a different device, or use a virtual machine or browser fingerprint management tool (such as Multilogin, VMLogin) to simulate an independent device environment. This can prevent multiple accounts from being associated with the same device information.
3. Separate account information <br>When registering an account, ensure that the registration information, payment information, and contact information of each account do not overlap. Avoid using the same mobile phone number, email address, and payment method to prevent information from being identified and associated due to overlap.
4. Reasonable allocation of operation time <br>Avoid frequent switching of the same account when operating multiple accounts, or logging into different accounts in a short period of time. You can disperse the login time and operation behaviors of different accounts to prevent the Ozon system from identifying regular multi-account operations.
5. Ensure different network environments <br>Use different network environments each time you log in to your account. You can use independent Wi-Fi or proxy networks to access it to ensure that network conditions are not repeated.
6. Check account status regularly <br>Regularly check the operation status of each account and pay attention to whether you receive any prompt messages from Ozon about association or illegal operations. If there are any abnormalities, analyze the reasons in time and take corresponding measures.

IV. Conclusion

Operating multiple accounts on the Ozon platform is an effective marketing strategy, but preventing association is the key to ensuring long-term stable operation of accounts. Through independent IP, equipment, registration information and other methods, sellers can reduce association risks and achieve safe and compliant multi-account management. Once an account is associated, taking appropriate countermeasures in a timely manner to ensure compliance with the platform will help reduce losses and ensure the sustainable development of the overall business.