What to do if TikTok screen goes black? Causes and solutions

The reason for TikTok's black screen As TikTok's global user base grows rapidly, the platform faces more and more challenges. One of them is the proliferation of low-quality content. Many accounts repost domestic Douyin content, resulting in a large amount of low-quality content on the TikTok homepage. In response, TikTok officials have strengthened risk control measures to ensure that users can get a high-quality viewing experience. This includes restrictions on behaviors such as batch playing. In this way, the platform purifies the platform environment and improves the quality of content. Therefore, when the system detects that an account has a large amount of duplicate or low-quality content, it may trigger the risk control system, causing the account to be temporarily unable to access content, which is the so-called "black screen."

For many novice or small-team cross-border e-commerce players, they may lack the technical ability to establish a secure and efficient network environment, so they tend to use equipment provided by third-party service providers. These service providers usually divide a physical server into multiple virtual servers for rent. Since these virtual servers may share the same IP address, when there are too many TikTok users registered under the same IP address, it may trigger TikTok's abnormal traffic monitoring mechanism. Once abnormal behavior is detected, the IP address may be marked, resulting in restrictions on all accounts registered using the IP, which may limit account functions at the least and even lead to account bans at the worst.

In addition, there are other reasons that may cause Tiktok to have a black screen or be unusable, such as network connection problems, SIM card detection, etc.

Whether you are an iOS or Android user, you can clear the cache through the TikTok app's own settings menu. In addition, Android users can also clear the cache through the phone's app management settings. After completing the cleanup, try switching network nodes and re-login to your account to see if the black screen problem is solved.

You can clear all the content on the phone and set it to restore factory data, then change the node, download and install it again. It is recommended to back up personal data first, and then try to restore the phone to factory settings. This is a more thorough step and requires a higher level of technical skills. It can solve the black screen caused by mobile phone system problems.

Uninstall and reinstall. If clearing the cache or resetting the phone does not work, it may mean that the problem lies with TikTok. Re-downloading and installing is the most direct and simple method. After uninstalling, replace the new corresponding node and re-download and log in to the account.

Using real overseas devices to operate may help avoid the black screen problem. You can seek help from overseas partners to upload TikTok videos and use real overseas devices to operate TikTok.

Using an overseas SIM card or contacting a mobile network provided by an overseas service provider can reduce the risk of a black screen caused by an abnormal IP address. Compared with overseas real phones, this cost is lower, but the network stability and speed must be ensured to provide a stable access environment for the TikTok account.

For cross-border sellers who need to operate TikTok on computer clients, it is crucial to ensure that they are in a real overseas network environment, especially for users who often need to manage a large number of accounts. In order to reduce risks and protect account security, using a fingerprint browser to log in to TikTok can effectively avoid account association risks and provide a safer and more convenient multi-account management solution.

This is because Maskfog Fingerprint Browser allows users to create independent browsing environments and uniformly manage and configure proxy networks for different cross-border e-commerce platform accounts, thereby reducing the risk of account suspension due to IP anomalies or browser fingerprint recognition technology. In addition, its RPA, window synchronization and other functions make account management more efficient.

In this article, we explore the common causes of TikTok black screen and provide 5 effective solutions. For those users facing black screen issues, especially TikTok cross-border e-commerce players, following these steps can largely restore the normal use of the account. It is important that we should remain vigilant about the network environment and take measures to protect our account security to maintain a stable TikTok experience.

Why does the black screen still appear after updating the TikTok app?
Even after updating the app, the black screen issue may persist if your device has software conflicts or other technical issues. Try uninstalling and reinstalling the app, or resetting your phone to factory settings.

Can I fix the TikTok black screen issue by changing my device?
Replacing your device may help resolve issues caused by a specific device. However, if the black screen is caused by an account issue or network environment, replacing your device may not work.

TikTok has a black screen, but other apps are working fine. What does this indicate?
This may mean the problem is specific to the TikTok app or your account. Check for app updates, clear your cache, or contact TikTok support.

The content posted on TikTok is hidden. Does this have anything to do with the black screen?
If your content violates TikTok's community guidelines or copyright policy, TikTok may hide or delete your content. This is different from a black screen, but both require users to abide by the platform's rules.