Sellers who engage in cross-border e-commerce have more or less heard of or used PayPal. As a well-known overseas payment company, PayPal has 400 million users worldwide. Using PayPal has become a mainstream payment method in Europe and the United States. PayPal is also the mainstream payment method for many e-commerce platforms and independent websites. Because of this, PayPal's rules are becoming more and more stringent, and it is easy to block accounts. As for why accounts are blocked, let's discuss it today.
The first reason is that the account is new. PayPal will take special care of new account users, which results in many cross-border sellers being blocked as soon as they register. They can only appeal slowly, and generally they can be unblocked by providing information.
The second reason is PayPal account association. If you log in to different accounts on the same computer or the same IP, and your PayPal account frequently receives remittances from the same person, these operations will result in account blocking. In addition to using the name, address, and phone number filled in when registering an account to determine whether an account is associated, PayPal also uses the computer and broadband information to determine whether an account is associated. If one of the accounts is blocked due to a violation, the other accounts will also be blocked. It is recommended that when logging in to a PayPal account, use a fingerprint browser to maintain the independence of the IP and device. The fingerprint browser can create unlimited login environments. Each environment is isolated and unrelated to each other. With an independent IP, it is like a brand new computer + broadband. Naturally, there will be no association, let alone account blocking.
The third reason is that the dispute rate is too high. A large number of buyers give bad reviews to the product and need a refund. If the seller is very persistent and refuses to refund, he will be complained by the buyers. The high complaint rate will lead to PayPal blocking the account. If you encounter this situation, you must appease the buyer's emotions. If the product value is not high, it is better to refund directly to avoid bad reviews and complaints.
The fourth reason is that the amount of money received suddenly increases. If you previously received tens of dollars a day, and suddenly it increases to tens of thousands of dollars a day, the system will definitely investigate your account. If it is blocked, you can apply for unblocking by providing evidence of advertising or activities.
The fifth reason is selling counterfeit or prohibited items. For example, there are many counterfeit and inferior products of some well-known brands such as Adidas, Nike, Prada, LV, and Gucci on the market. If they are sold on cross-border e-commerce websites and reported or complained by users, PayPal will directly block the account. Of course, there are also some prohibited items. Selling cigarettes, prescription drugs and other prohibited items will also be blocked by PayPal.
The above are the reasons why PayPal blocks accounts. I hope that every cross-border e-commerce seller will abide by the platform rules, cherish their PayPal accounts, and avoid unnecessary losses.
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