When TikTok prompts "Network is out of reach", it means that the app cannot connect to the Internet. Common causes of this problem include unstable network connection, geographical restrictions, or network settings that are incompatible with the app. Solutions include: unplugging the SIM card, turning off the phone's location service, switching to a stable overseas IP network, etc. Using a TikTok dedicated network can also help solve connection problems and ensure smooth use.
1. Check your internet connection
First, make sure your device is connected to a stable Internet network. You can try the following steps:
- Switch networks : Try switching from Wi-Fi to mobile data, or vice versa.
- Restart your router : If you're using Wi-Fi, restarting your router or modem may help restore your connection.
- Check other devices : Test the network connection with another device to determine if the problem is with the network or the device.
2. Restart the TikTok app
Sometimes, simply restarting the app can fix the problem. Follow these steps to restart TikTok:
- Close the app : Close the TikTok app completely on your phone. For iOS devices, double-click the home button and then swipe up to close the app. For Android devices, you can swipe to close the app in Recent Apps.
- Restart the app : Reopen TikTok and check if the problem is resolved.
3. Update the application
Make sure you have the latest version of TikTok. Sometimes, older versions of apps may have compatibility issues or known bugs. Go to the App Store to check for updates:
- iOS devices : Open the App Store, tap your profile picture in the upper-right corner, and then view the list of updates.
- Android devices : Open the Google Play Store, tap the menu icon in the upper left corner, then select My apps & games.
4. Clear the app cache
The app's cached data can cause connection issues. Clearing the cache can help resolve these issues:
- iOS devices : iOS does not allow you to clear app cache individually, but you can try uninstalling and reinstalling TikTok.
- Android devices : Go to Settings > Apps > TikTok > Storage and tap Clear Cache.

5. Check the device's date and time settings
Incorrect date and time settings may cause network connection problems. Make sure your device date and time are set to update automatically:
- iOS devices : Go to Settings > General > Date & Time and enable Set Automatically.
- Android devices : Go to Settings > System > Date & Time and enable Set Automatically.
6. Check IP proxy settings
Checking the network environment and whether the IP address has been switched overseas is an important step. TikTok's services may be subject to different network restrictions or regional restrictions in different regions, so you need to ensure that your network environment is stable and that the IP address is displayed in a region that supports TikTok, which can help avoid connection failures due to network or geographic location issues.
7. Update system software
Make sure your device's operating system is up to date, as system updates often fix known issues and improve compatibility:
- iOS devices : Go to Settings > General > Software Update.
- Android devices : Go to Settings > System > System Update.
8. Restart your device
If none of the above work, try restarting your device. This can sometimes fix system-level issues and restore normal network connectivity.
9. Contact TikTok Support
If the problem persists, there may be a problem on the TikTok server side. You can try contacting TikTok's support team for further assistance.
By following these steps, you should be able to fix the TikTok "Network is out of reach" error and get back to normal use. I hope these suggestions are helpful to you!
This article comes from online submissions and does not represent the analysis of kookeey. If you have any questions, please contact us